Frequently asked questions (FAQ).
Find quick answers to common questions about Aircon Mate Split System. We cover everything from our guaranteed next-day installation service and local Brisbane service area to our QBCC licensing and transparent quoting process.
We are a Brisbane-based company and proudly service the entire greater Brisbane region, including surrounding suburbs. Our local focus allows us to provide prompt, reliable service, including our guaranteed next-day installations.
Absolutely. We are fully licensed by the QBCC (Queensland Building and Construction Commission) and hold all necessary refrigeration handling licenses. We are also comprehensively insured to provide you with complete peace of mind during installation and service.
By focusing exclusively on split system air conditioners, we ensure our team maintains the highest level of expertise, efficiency, and quality in this specific area. This specialization allows us to offer our guaranteed next-day installation service, as our processes are highly streamlined.
When you accept a quote before our daily cut-off time (typically early afternoon, confirmed during quoting), we guarantee your new split system installation will be completed the very next business day. This commitment minimizes disruption and gets you comfortable faster.
We provide honest, transparent quotes with no hidden fees. The price we quote for your installation job is the final price you pay, provided the site conditions discussed during the quoting process remain the same.
Yes. we provide a comprehensive Workmanship Guarantee on all installations. This covers the quality of our physical work, separate from the manufacturer’s warranty on the unit itself. We stand by the excellence of our local Brisbane team.